Frequently Asked Questions

Call or WhatsApp 085 742 8960 during opening hours. Tell us the vehicle registration, make/model, what you need (service, NCT prep, warning light, noise or vibration), and a preferred time. We will agree a drop-off at the workshop in Crannagh, about 10 minutes outside Stradbally.

Yes. WhatsApp 085 742 8960 while we are open. Include the reg and a short description of the job. Phone calls are fine too if you prefer to talk it through.

Have the registration number, make and model, and either the service type (full, interim, oil and filter) or a clear description of the fault. If you have an NCT fail sheet or a previous diagnostic printout, mention that — it helps us plan.

The fastest way to book is still phone or WhatsApp on 085 742 8960. Use the contact page for details and directions; call to lock in a time.

Crannagh, near Stradbally, Co. Laois, R32 TN96. We are an independent garage on the N80 corridor. The workshop is in Crannagh, about 10 minutes outside Stradbally — not a Portlaoise premises.

Monday to Friday 8:00–12:00 and 13:00–18:00 (closed for lunch). Saturday 9:00–13:00. Sunday closed.

Yes. Drivers from Stradbally, Ballylinan and Athy use the workshop in Crannagh, about 10 minutes outside Stradbally. Ballylinan and Athy are nearby / a short drive on the N80 corridor. We do not have branches in those towns — one workshop, one address. See our pages for garage near Stradbally, Ballylinan and Athy.

Franc is the owner/operator customers usually ask for when booking. Call or WhatsApp 085 742 8960 and the team will sort a time.

Yes. NCT preparation covers lights, brakes, suspension, emissions-related items we can address in the workshop, and safety checks. Book by calling or WhatsApping 085 742 8960.

No. We prepare and repair the car. The official NCT test centre decides the result. No honest garage can guarantee a pass.

No. We provide preparation and repairs only. Book the official test separately at an authorised NCT centre.

Bring the fail or advisory report to the workshop. We assess which items we can repair within our listed mechanical work — including brakes, suspension, lights, exhaust and related jobs — and agree a plan before work starts.

Yes. We offer engine diagnostics and warning light diagnostics. Tell us which light is on and any symptoms (misfire, loss of power, unusual noise, ABS or brake warnings).

It depends on the light and the symptoms. If the car feels unsafe, loses power, or a brake/ABS/oil pressure warning is on, do not take chances — stop in a safe place and call us or breakdown assistance as needed. For less urgent lights, book diagnostics promptly rather than ignoring them.

We aim to find the cause, not just clear a code. Resetting without repair often brings the light back. We explain findings before major work.

As a general guide, follow the interval in your manufacturer handbook or service schedule — often based on mileage, months, or whichever comes first. Many drivers book an annual service or stick to the stamped schedule in the service book. If you do high mileage, short trips, or towing, ask us when you book — we can advise based on how the car is used. This is general guidance, not a legal requirement statement.

Yes — full and interim servicing, plus oil and filter changes and road safety checks. Exact scope is confirmed when you book.

We do not publish a fuel-type restriction. We assess the vehicle when you book. If something is outside our equipment or experience, we will say so. Specialist diesel aftertreatment jobs that are not listed on our site should be asked about rather than assumed.

Yes — brake repairs including pads and discs. Call if you hear squealing, feel a soft pedal, or see a brake warning light.

Yes — see suspension and steering. Knocking over bumps, vague steering feel, or uneven ride are common reasons people book.

Yes — clutch replacement / clutch and gearbox repairs and timing belts are listed services. Timing belt due dates are usually in the handbook; ask us if you are unsure.

Please call or WhatsApp 085 742 8960 to confirm current payment options before you visit. We do not publish a full payment list on this page so we do not give outdated information.

Light commercial vehicles and fleet maintenance are listed. Call 085 742 8960 to discuss the vehicle and timing — no invented contract terms online. See also our fleet maintenance page.

Use the contact page for the address Crannagh, Stradbally, Co. Laois, R32 TN96, or set that Eircode in your maps app. Phone if you need a landmark tip when you are close.